Water damage restoration fayetteville nC

Highland Construction has been providing water damage restoration services in Fayetteville, North Carolina, for over a decade. In our experience and many other experts, the sooner you get professional water damage restoration, the sooner your home can be returned to how it was before the damage.

Top Water Damage Restoration Service in Fayetteville, NC

Highland Construction has been providing water damage restoration services in Fayetteville, North Carolina, for over a decade. In our experience and many other experts, the sooner you get professional water damage restoration, the sooner your home can be returned to how it was before the damage. However, there are also better odds of your home looking as good as before the flood damage with early restoration work.

Water restoration also referred to as water damage, requires a great deal of work to remove water from the home in a way that does not do any further damage. The goal is to return the home or place of business to its pre-damaged condition which is what makes the water damage repair process so challenging.

While it is normal to feel panicked when a home is damaged or flooded, it is essential to realize that now is the time to act. The sooner you act, the more you will save. However, the longer you wait, the more damage water will do, making recovering from it more expensive.

It is also worth mentioning that water tends to do more than just structural damage because it can also present serious health risks. Water left standing for too long becomes a breeding ground for mold and bacteria, along with various other pathogens that infect the respiratory system, causing multiple issues.

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How Does Our Water Damage Restoration Process Work?

Removing excessive water or eliminating a flood is a challenging job and should only be left to professionals like us. Repairing or reversing water damage requires much more than sucking up the water. There is a lot of porous material throughout any home or business that absorbs moisture quickly.

Water has the potential to enter into drywall and various other materials. If it goes in too deep, it can endanger the structural integrity of the building. That’s why it is imperative to take action fast. If anything, it means the difference between keeping the drywall, insulation and carpeting intact or waiting and ending up with damaged items.

The level of water damage restoration needed will depend on the category of water destruction and its class. The cleanup can range from just sucking up the water to having to completely reconstruct the area.

This section will examine the steps followed to ensure complete water damage restoration in Fayetteville, NC.

Step #1 – An Inspection

Our water restoration services send over a team of experts who will swing by your home or place of business to assess the damage. We use the latest equipment, like moisture detectors and hygrometers, to determine how much water damage work will be required to restore the location. Our experts will find the source of damage and then classify it.

Domestic water damage is classified into four classes, from Class 1 to Class 4. Class 1 is a relatively minor damage class, with Class 4, bound water as it is called, being the most extensive. This is often when the water has been absorbed into the materials so that the flooring and ceiling sheetrock is damp. However, these damaged items can only be removed using advanced equipment and techniques.

The water restoration experts will check the porousness of the materials in the affected area, determining how much water has been absorbed. Moisture detectors like moisture scourers and hygrometers measure the level of damage, excess moisture and will estimate how much work is needed. Then based on that, their findings are rated from Class 1 to 4.

After the initial inspection, we will tell you how much time the restoration will take and the associated cost. Plus, we will find the water source to ensure that it has stopped and identify the contamination level. The inspector will check for intrusions and how badly the water has been contaminated.

There are three levels of contamination:


  • Cat 1 – The water is clean because it comes from a sanitary source, hence does not pose a health risk. This is usually a burst pipe.
  • Cat 2 – Gray water is partially contaminated and poses a risk to health if touched or cleaned. Usually, this type of water comes from the dishwasher, toilet bowl, washing machines etc.
  • Cat 3 – This is usually black water or what is highly contaminated. Usually, water contains various types of harmful pathogens. The water usually comes from seawater intrusion, water from nearby rivers or toilet backflow. Often it will contain chemical or fecal matter. Exposure to black water can lead to infection and severe health issues.

The majority of homes will require water mitigation. However, small and temporary leaks are easily mitigated within a day or so and may not need a complete restoration service since mold does not have enough time to propagate.

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Step #2 – Removing the Water

The next step of our restoration process is to remove all the standing water. If standing water isn’t removed, it will continue to cause damage to the home, leading to further deterioration, so it needs to be removed ASAP. This is especially important when there is a flooded basement since water standing in the basement can lead to mold growth and instances of severe mildew.

Water is also removed from other parts of the home. This is done alongside mitigation steps. We also have extractors that remove water during the process. These are mainly large pumps and vacuums that pull water from the surface.

Our team will, if needed, use several types of extractors, including:

  • Truck mounted vacuums
  • Submersible pumps, also referred to as a sump pump
  • Portable dry and wet vacuum

Once the standing water has been removed, additional inspections will determine the moisture levels and identify if hardwood floors and carpeting may have to be removed

Step #3 – Drying The Flooded Areas

After physically removing the water, i.e., water extraction we start the dehumidifying and drying process. This process often requires that we pull out the proverbial big guns to move air and dehumidify the space. This helps us drain any residual water our initial steps left behind.

Once we are done with this stage, your home will look dry, but there will be some damp material after water removal. If you touch these items, they will feel damp. However, it is important to dry these items, or they will break or start warping. If left for long enough, you will have to deal with mold. As leading water damage restoration experts, we prevent this by drying and completely dehumidifying the affected area.

Throughout the process, we will monitor the moisture level in the floors and walls to determine when your home is entirely dry so we can move on to the next phase of the process.

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Step #4 – Cleaning Up The Location

We work hard to preserve as much of your belongings as we can. We thoroughly clean, ensuring that all the required safety and sanitization requirements are met.


Our cleaning includes:


  • Dry cleaning
  • We use spray and wipes
  • Wet cleaning

Depending on our assessment of the situation, we may also use an abrasive, foam or other cleaning technique to ensure every item is cleaned thoroughly. The steps may also involve mold remediation if needed.


All our experts use specialized personal, proactive equipment, including protective gloves, N-96 respirators and waterproof clothing. We will also dispose of damaged materials discovered during the cleaning phase.

Step #5 – Finishing Up Restoration

The final step of the process is restoration. The restoration process requires our professionals to return your home to where it was before it was damaged. So, any prematurely damaged materials or those that were removed can now be replaced or fixed. The scope of these projects may vary from simple to extensive, mainly depending on how much damage was incurred.

Many times, restoration only requires a few simple repairs like cleaning the drywall and carpet cleaning. However, in other cases, it may be extensive, requiring a complete reconstruction of damaged parts. For instance, we often have to repair water damaged drywall in affected areas.

Immediate Water Damage Restoration Is Important To Stop Mold Growth

As stated earlier in this article, the longer you have water standing, the higher the odds that there will be mold growth. Not only is mold growth a sign that the items affected by the moisture are damaged, but it also leads to numerous health issues. In most cases addressing mold in what may have been a flooded home can be expensive and time-consuming.

Mold growth can also result from improper water damage restoration. Usually, low-priced water damage restoration in Fayetteville, NC, can leave spots that are not entirely restored. Later, these spots can act as a starting point for mold growth. That’s why hiring a team of seasoned professionals is essential to address the issue immediately.

What Does Water Damage Restoration Cost?

How much water damage restoration in Fayetteville will cost will depend on the extent of damage or the category. As mentioned earlier, there are three categories of water damage or flood cleanup.

The first step would be to determine the water source that led to the damage. This helps us classify the quality of the water that damaged your property. For instance, cleaning up dirty water from the sewer or nearby lake will be a lot more time-consuming and intensive than just cleaning the water that pooled from a leaking or burst pipes of a clean water line.

It is also worth noting that only licensed pros can categorize and classify the type of water damage your property has sustained. Insurance companies disallow homeowners from self-diagnosing the problem. Plus, speed is of the essence, as if you wait too long, a Category 1 can turn into a Category 2, thus becoming more expensive and time-consuming to restore.


The average price per square foot for water restoration in Fayetteville is as follows:

  • Category 1 – $3-$4
  • Category 2- $4-$6.50
  • Category 3- $7-$7.50

However, the prices will also vary based on the company’s pricing policies. At Highland Construction, we offer competitive pricing without compromising on the quality of our work. That’s why our clients can always be assured of the highest quality work for what they pay.

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Why Are We Amongst the Best Water Damage Restoration Companies In Fayetteville, NC?

Water damage restoration is often complex yet highly crucial to the integrity of your home and everything in it. Doing it correctly ensures your home’s longevity and safety. It is essential to choose the right professional, as that will ensure the job is done precisely as it should.

At Highland Construction, we have been restoring water-damaged properties for over a decade. Our team consists of leading experts who use the latest tools to ensure the restoration is as good as possible. Plus, our work comes backed by a satisfaction guarantee, which should further set your mind at ease.

Here are a few more reasons to choose our water damage restoration in Fayetteville, NC:

Excellent communication – We will keep you looped into the process from the time we start working on restoring y our home. This ensures that you know what we are doing and why we are doing it.

Timely response – We respond to requests right away. As professionals with years of experience in the water restoration industry, we know that time is of the essence in these types of situations. That’s why you can be assured of a timely response and a quick quote for the job.

Satisfaction guaranteed – We back all restoration work with a satisfaction guarantee.

Excellent customer service – Need help? Or maybe you have a question? Either way, we are here to assist you.

Call Highland Construction in Fayetteville, NC, today and experience proper water damage restoration.

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